Trust, assured.
SOC 2 Type 2 Compliant
Privacy. Security. Trust.
Protecting your data—every step of the way.
The CareNexus Platform is built from the ground up to maximize security and protect privacy. Every piece of patient data is encrypted end-to-end using industry-standard 256-bit AES technology—the same trusted by leading financial and healthcare institutions.
How we keep your data safe:
- End-to-end encryption: All patient data is encrypted before it leaves your device and remains protected in transit and at rest.
- Client-side encryption keys: Only authorized health information custodians hold the keys—Arthur Health never accesses or shares them.
- No third-party access: Personal health information cannot be decrypted by anyone outside your organization, even in the unlikely event of a breach.
Security Operations Centre (SOC):
Our dedicated Security Operations Centre monitors, detects, and responds to threats 24/7. With real-time surveillance, advanced threat intelligence, and rapid incident response, we ensure your data is always protected.
Industry-leading safeguards:
Our client-side encryption architecture provides an extra layer of protection for personal health information, setting a new standard for privacy in healthcare.
Questions or concerns?
If you have a question or concern about Arthur Health’s privacy or security practices, please contact:
Privacy Officer, Arthur Health
Email: privacy@arthur.health
Phone: +1-647-984-9348
Address: 77 King Street West, Suite 4545, PO Box 298 Toronto, Ontario M5K 1K2
