Trust, assured.
Privacy. Security. Trust.
Protecting your data—every step of the way.
The CareNexus Platform is built from the ground up to maximize security and protect privacy. Every piece of patient data is encrypted end-to-end using industry-standard 256-bit AES technology—the same trusted by leading financial and healthcare institutions.
How we keep your data safe:
- End-to-end encryption: All patient data is encrypted before it leaves your device and remains protected in transit and at rest.
- Client-side encryption keys: Only authorized health information custodians hold the keys—Arthur Health never accesses or shares them.
- No third-party access: Personal health information cannot be decrypted by anyone outside your organization, even in the unlikely event of a breach.
Security Operations Centre (SOC):
Our dedicated Security Operations Centre monitors, detects, and responds to threats 24/7. With real-time surveillance, advanced threat intelligence, and rapid incident response, we ensure your data is always protected.
Industry-leading safeguards:
Our client-side encryption architecture provides an extra layer of protection for personal health information, setting a new standard for privacy in healthcare.
Questions or concerns?
If you have a question or concern about Arthur Health’s privacy or security practices, please contact:
Privacy Officer, Arthur Health
Email: privacy@arthur.health
Phone: +1-647-984-9348
Address: 77 King Street West, Suite 4545, PO Box 298 Toronto, Ontario M5K 1K2
