SUPPORT

Here to help.
Every step of the way.

Quick answers. Easy access. Support when you need it.
Arthur Health’s Support team is dedicated to making your experience seamless, secure, and productive. Whether you’re a provider, insurer, employer, or partner, our experts are ready to resolve issues, answer questions, and guide you through every solution.
Rideau Canal Skateway, Ottawa (Ontario). Care that keeps people moving.

Get Support

We strive for the highest level of customer support in the healthcare industry. If you have a support request please submit a Support Ticket or start a New Conversation with one of our Support Specialists On-line. For non-support & sales questions please use Contact Us.
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Support Requests
support@arthurhealth.com
Support Portal
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Pedestrian gate with 'GO' and 'STOP' signs near waterfront rail tracks.
OUR PROMISE

Fast, friendly, and expert support, so you can focus on what matters most.

Our Support Portal provides fast, reliable assistance for every client. Submit tickets, access resources, and connect with our team to resolve issues quickly and keep your operations running smoothly.
Instant answers: Search our knowledge base for guides, FAQs, and troubleshooting tips.
Live support: Connect with our team via chat, email, or phone for real-time help.
Step-by-step guides: Easy instructions for onboarding, platform features, and common tasks.
Status updates: See system health and maintenance alerts at a glance.
Feedback & improvement: Share your experience—your input helps us serve you better.
Ticket PortalHelp Centre
GET STARTED

Ready to build
a smarter, scalable care network?

Let’s talk about your care coordination goals—and how we will get your there.
Christian Veillette
Co-Founder & CTO
We deliver the care models, digital infrastructure, and data intelligence that power coordinated healthcare and measurable outcomes.
Schedule Your Strategy Call